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B&L's President Brian Bratchie and other IT business owners come together to form the group 'The Reboot'. This group will discuss a variety of topics every month that all business owners can relate to and face on a regular basis. Let these experts help 'Reboot your thought making process'.
2023
Cyber Security Insurance Requirements
In recent weeks we have discussed WHY your business needs Cyber Insurance...
Streamed on 10.11.2023
Services Your IT Company Should Be Providing
If you are outsourcing your IT Services, do you know what is included?...
Streamed on 8.23.2023
Why Your Business Needs Cybersecurity Insurance Today
There are a reported 2200 cyber attacks every day, which is nearly...
Streamed on 08.09.2023
Revisiting The Importance of Customer Service Today
The Reboot has discussed customer service in the past. Today we will discuss...
Streamed on 06.22.2023
Tech Sector Layoffs Explained
Large tech layoffs continue through 2023 with headlines showing thousands of people...
Streamed on 05.31.2023
Security Policies – What Are They And Why Your Business Needs Them
Your business needs an AUP if it uses internet access. AUPs are...
Streamed on 05.24.2023
Why Your Business Needs a SOC Today
In the day and age of sophisticated digital hackers, your concern...
Streamed on 05.10.2023
Microsoft and Open AI
Open AI was founded in 2015 by Elon Musk and is widely known today for...
Streamed on 04.20.2023
Common IT Problems in Small Business
Most businesses today rely entirely on technology as a result of the digital...
Streamed on 03.22.2023
Best Practices to Prevent Wire Fraud
In today's digital age with the prominence of social media, targeted email phishing has become...
Streamed live 03.15.2023
Using OSINT As Part Of The Reconnaissance Process
There are 7 steps in the Cyber Kill chain and the first one is Reconnaissance. This is the practice...
Streamed live 02.08.2023
Flow and Power Automate
In keeping up with our busy schedules, why not turn to automation to lighten some of the manaul burden?...
Streamed live 01.12.2023
Direct Mail Marketing
With all of the automation available today, are you still leveraging direct mail...
Streamed live 1.04.2023
2022
Working Securely While Traveling
Now that we have returned to some normalcy when it comes to corporate travel, your risk...
Streaming live on 12.07.2022
Customer Service, Improving Satisfaction
We all know the importance of customer satisfaction and employee retention. Are your customers...
Streamed live 12.01.2022
Reiterating The Importance of Zero Trust
Common themes on The Reboot are Zero Trust and Cybersecurity. Today we will discuss steps and...
Streamed live 11.16.2022
Disaster Planning Checklist What You Need To Know!
Don't wait until it is too late to prepare yourself for a disaster. All too often controls or procedures...
Streamed live 9.30.2022
What To Look For In Your Security Awareness Training Provider
Security awareness training is a formal process for educating employees and third-party stakeholders...
Streamed live 09.14.2022
FTC Safeguards Rule and What You Need To Do by December 9 2022
The Federal Trade Commission (FTC) has updated its Safeguards Rule. The new rule contains several...
Streamed live 09.08.2022
Information Rights Management/Sensitivity Labeling
Do you have sensitive documents stored on your local PC, server or the cloud? Are you protecting that data...
Streamed live 08.29.2022
Employee Monitoring Positive Use Cases
There is a negative connotation when we hear 'employee monitoring'. It's perceived as big brother...
Streamed live 08.22.2022
Identifying Critical Assets and Risk Profile
Are you running unsupported desktops or servers in your corporate environment? You could be...
Streamed live on 08.03.2022
Are You Following Your Paid Professionals Advice
Are you paying a professional or expert (IT/Legal/Dr, etc) who is providing some level of advice, but...
Streamed live on 07.27.2022
Leveraging Platforms for Project Management
Are you struggling meeting some of your tasks for projects? The Reboot will discuss some of the project...
Streamed live on 07.20.2022
Understanding MDM and Mobile Security
We will discuss how businesses can protect sensitive data by securing employee owned devices...
Streamed live on 07.13.2022
Deep Dive Into Goal Planning
The Reboot crew will discuss methods to assist you with setting measurable goals and...
Streamed live on 07.06.2022
Windows 365 and Azure Virtual Desktop
Today we will discuss what these DaaS products are, what they do and how they compare...
Streamed live on 06.29.2022
Lead Generation & Marketing
How are you generating leads? Are you getting qualified leads? Today The Reboot will give some marketing...
Streamed live on 06.15.2022
Incident Response Planning
Today we will discuss the importance of having an incident response plan and why every company needs one...
Streamed live on 06.08.2022
Deep Dive Into Teams
Increase productivity with some of the newest features in Microsoft Teams. Learn how to take control of...
Streamed live on 06.01.2022
Ensuring Remote Workforce Is Secure
Understanding how Windows Virtual Desktop (WVD) can be a great tool for securing your remote workforce...
Streamed live on 05.25.2022
Understanding The Importance of Documentation and Tracking Policies
Bottom line, regularly reviewing your policies and procedures keeps your organization up to date...
Streamed live on 05.18.2022
Why Data Backup
is NOT Enough
Too many small businesses are getting burned because they thought they were protected with the data...
Streamed live on 05.16.2022
Open Mic
So many topics, such little time. Sometimes it's best to cut loose and just see where the conversation goes...
Streamed live 05.11.2022
MSP Software Vendor Consolidation:
Good or Bad?
MSPs of the world, UNITE!!!! Kaseya backed by private equity scoops up Datto this week...
Streamed live on 04.13.2022
4 NextGen Cybersecurity Solutions a Biz Must Get Today!
Antivirus, spam filtering and a firewall ain't gonna get it anymore!!! It's just a simple fact....
Streamed live on 04.04.2022
3 Ways To Tell If You Have
A Good IT Company
Anyone can open an IT company and start fixing computers. But how can you tell if you picked a good....
Streamed live on 03.25.2022
Essential Web Pages Your Site Must Have To Drive New Sales
Sadly most business web site do not drive new sales as they hoped would. In fact, many business owners...
Streamed live on 03.18.2022
Beware of So Called
'Free Cybersecurity Assessments'
Technology companies across the country are offering the "free cybersecurity assessment" to show...
Streamed live on 03.16.2022
Is Your IT Guy
Failing To Do This
Has your outsourced IT person ever mentioned a QBR? They should be and often! So what is it?
Streamed live on 02.09.2022
Fire The Phone Company, Save $$$, Up Efficiency with VoIP
Stretching every dollar is becoming increasingly important. Businesses need to get the most from...
Streamed live on 01.26.2022
5 Ways Technology Can Help In This Staffing Crisis
Are you having problems finding and #hiring qualified staff? Are the people you're finding asking for...
Streamed live on 01.12.2022
2021
Don't Get Surprised By New Cyber Liability Requirements
Don't be caught by surprised when your Cyber Liability coverage provider dishes out a bunch of new...
Streamed live on 12.01.2021
Microsoft 365
Cost Increase
Microsoft announced they will be increasing the prices starting in March 2022 but what you may not know...
Steamed live on 11.19.2021
10 Tips To Close
More Sales
If you ain't growing, you're dying". Even in 2021, closing sales is one of the keys to staying in business. But many...
Streamed live on 11.15.2021
How to Make Clients
Value You
Do your clients value your services? How do you know? What do you do to ensure they continue seeing value...
Streamed live 11.03.2021
Newest Outlook
Tips
Microsoft is constantly working to improve user experience. Considering Microsoft Outlook...
Streamed live on 10.28.2021
5 Cybersecurity Secrets Your IT Company Won't tell You
How often does your IT company have a conversation with about the dire situation of your cybersecurity...
Streamed live 10.20.2021
The Great
Resignation
As we know all too well, staffing has become a problem for businesses in all industries. Economic and...
Streamed live on 10.20.2021
Hacker Scams That Tricked Employees
#hackers use #socialengineering tactics to fool your employees to give up passwords, credit card numbers...
Streamed live on 09.29.2021
Zero Trust
Better Security
The concept of #zerotrust in technology security is one that many biz owners haven't considered...
Streamed live on 09.22.2021
3 Ways in 20 Minutes
a CRM Will Make You More Sales
“That which is measured improves. That which is measured and reported improves exponentially...
Streamed live on 09.10.2021
Top 5 Questions To Ask
When Looking For A New IT Provider
Don't make a mistake when changing IT Support companies! You can avoid a BIG mistake...
Streamed live on 08.31.2021
Choosing the Right
Antivirus
Do you know there are different types of antiviruses available today? Most business owners don't know because...
Streamed live on 07.28.2021
Dissecting the
Kaseya Attack
This week the Reboot crew will take apart the Kaseya supply-chain hacker attack to help you prepare and...
Streamed live on 07.08.2021
Firing Customers
When and How
Have any of your customer's needs stop matching what you can deliver? Have a customer that is...
Streamed live on 06.02.2021
Hacks to Keep
Client Commitments
We all have so much to do for both ourselves and others that it's near impossible to keep...
Streamed live on 05.20.2021
Handling Employee
Productivity Problems
No one is perfectly productive during work but when we have a team member that is systematically having...
Streamed live on 05.05.2021
Business Owners
Productivity Hacks
Looking to make more of your valuable time? Join the Reboot for some of our best tips on how to...
Streamed live on 04.08.2021
Risk Compliances
Every Business Needs
Too many businesses are not considering the ramifications of not having a Risk Management and...
Streamed live on 03.24.2021
Microsoft 365 Little Known
Security Features
#microsoft365 has many more ways to secure your environment than most are taking advantage of...
Streamed live on 03.10.2021
Google My
Business
#googlemybusiness is how Google has gone "local" on search results. #GMB is now an essential tool...
Streamed live on 02.24.2021
The Reboot Smart
Phone Security
DO NOT think that your mobile device or smart phone is not under attack - IT IS! Hackers are always...
Streamed live on 01.27.2021
2020
Multi Factor
Authentication
Anything that is password protected can be hacked! So why make it easy Passwords are the...
Streamed live on 11.11.2020
The Reboot Breach Costs
Compared to Security
The Reboot crew will reopen the conversation on security and actual costs of a data breaches seen by...
Streamed live on 10.28.2020
Passwords, Yes
Passwords
Passwords are the foundation of nearly all security used in business and your personal life. Few give...
Streamed live on 09.24.2020
How to Eliminate both through SOC-as-a-Service
Cyber Breaches and How to Tighten Your Security Stack
Threatlocker - How To Prevent Users From Saving Files To Desktop
Simple email
encryption
How to setup a secure
Zoom meeting
Threatlocker - Zero Trust Product Overview
Huntress Breach
Detection Services
Cytracom & BLPC
Partnership and Details